Change Management

A change agent is the individual who

• Support change

• Opposes change

• Initiate change

• Helps implement change

The three stages of the Organizational change process are

• Preparing – Managing – Reinforcing

• Preparing – Reinforcing – Managing

• Reinforcing – Managing – Preparing

Transformational change is often carried out

• By middle managers

• Bottom up

• After extensive consultation

• Top Down

What are the building blocks for successful individual change?

• Awareness

• Desire

• Knowledge

• Ability

• Reinforcement

Change process that involves Design, Develop and Deliver is __________ side of change

• Future

• Awareness

• People

• Technical

Change process that involves Embrace, Adopt and Use is __________ side of change

• Future

• Awareness

• People

• Technical

PROSCI PCT model has the following elements except

• Sponsorship

• Cost Management

• Change Management

• Project Management

In ADMS Change Management Framework, Leading Change activity falls into which group?

• With Sponsors

• With Immediate Managers

• With Impacted Employees

• With Project Team

Business Process Review activity falls into which group in ADMS Change Management Framework?

• With Sponsors

• With Immediate Managers

• With Impacted Employees

• With Project Team

Mobility Project is stakeholder that has low influence towards project and high impact from the project, what’s needed to be done?

• Understand & Satisfy Their Needs

• Engage & Keep Informed

• Monitor & Inform Occasionally

• Engage & Manage Actively