Sales

What is Sales ?

• Sales is just a conversation with an action taken during some point.

• Sales are activities related to selling or the number of goods or services sold in a given time period

• A sale is a transaction between two or more parties in which the buyer receives goods

What are the 5 parts of our Sales process ?

• Introduction, Discovery, Troubleshooting, Overcoming, Objections, Close

• Introduction, Discovery, Selling, Overcoming Objections, Close

• Introduction, Discovery, Selling, Reactions, Close

• Introduction, Recovery, Selling, Overcoming Objections, Close

• Introduction, Discovery, Selling, Overcoming Objections, Open

The purpose of the sales department is to sell goods and services in order to generate

• goods

• income

• cargo

• resources

The most important skill needed when selling is

• patience

• writing

• communication

• reception

Duties of the sales clerk are

• Filing Sales records

• Maintaining mailing lists

• Preparing wages & salaries

• collecting mails

Which of the following are attributes of a sales clerk?

• smart

• able to use initiative

• attentive listening

• loyalty to company and product

One function of the sales office is to maintain

What do you understand by the term budgeting?

List TWO types of sales documents.

What does the acronym POS stand for?