Sales

What is Sales ?

• Sales is just a conversation with an action taken during some point.

• Sales are activities related to selling or the number of goods or services sold in a given time period

• A sale is a transaction between two or more parties in which the buyer receives goods

What are the 5 parts of our Sales process ?

• Introduction, Discovery, Troubleshooting, Overcoming, Objections, Close

• Introduction, Discovery, Selling, Overcoming Objections, Close

• Introduction, Discovery, Selling, Reactions, Close

• Introduction, Recovery, Selling, Overcoming Objections, Close

• Introduction, Discovery, Selling, Overcoming Objections, Open

The purpose of the sales department is to sell goods and services in order to generate

• goods

• income

• cargo

• resources

The most important skill needed when selling is

• patience

• writing

• communication

• reception

Duties of the sales clerk are

• Filing Sales records

• Maintaining mailing lists

• Preparing wages & salaries

• collecting mails

Which of the following are attributes of a sales clerk?

• smart

• able to use initiative

• attentive listening

• loyalty to company and product

One function of the sales office is to maintain

What do you understand by the term budgeting?

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List TWO types of sales documents.

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What does the acronym POS stand for?

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OFF