PM PU 4 5 6 7

Section:

Your Full name Please

Your Roll No. or Registeration No.

The combination of each of the following factors allows some individuals to perform at higher levels than others EXCEPT:

• Declarative knowledge

• Procedural knowledge

• Biases

• Motivation

Procedural knowledge is:

• Information about facts and things

• Knowing what to do and how to do it

• Choosing to expend effort

• None of the above

Task performance is defined as:

• A. Activities that transform raw materials into the goods and services that are produced by the organization.

• B. Activities that help with the transformation process by replenishing the supply of raw materials.

• C. Offering help and cooperating with others.

• D. A and B

_________________ performance is fairly similar across jobs and is not likely to be role prescribed.

• Task

• Contextual

• Exceptional

• None of the above

Which of the following factors are causing organizations to focus on contextual as well as task performance:

• Increased amount of teamwork

• Global competition

• Customer service

• All of the above

The __________ approach to measuring performance emphasizes cognitive abilities and personality.

• trait

• results

• behavior

• objective

Contextual performance and task performance should:

• Only be considered in higher level employees

• Be considered as one and the same

• Be listed in the employee manual

• Be considered separately