Email Etiquette

Why is email etiquette important?

• written communication is increasing all the time

• without immediate response, it's easy to be misunderstood

• with limited class time, email can be used to ask questions

• it's not; texting and social media will take over the world.

Tags

CCSS.RI.11-12.8

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.8.7

CCSS.RL.9-10.7

Use the _________ font when writing an email.

• bold

• decorative

• large

• default, professional

Tags

CCSS.RI.11-12.8

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.8.7

CCSS.RL.9-10.7

Choose 1 of the better examples of a salutation.

• hi

• good morning

• Dear Mrs. Gate City

• Hey!

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CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

The tone of your message is established in your email communications:

• In the subject line.
• In the first two sentences of your email.
• In the closing.
• In the subject line and the first two sentences of your email.

Having multiple topics in one email is acceptable business practice.

• True
• False

Select which tip regarding email tone is most appropriate.

• Avoid using absolute words like all, none, never or always.
• The frequent use of all caps in emails is acceptable to get your point across.
• Eliminating a proper opening and closing is acceptable as you are very familiar with the recipient.
• Using the word "you" in an email is a great way to personalize the message.

Select the right salutations

• Hi Sir/Mam

• good morning

• Dear Mrs. Gate City

• Hi Sir !!!!!

• Greetings !

Using all CAPS in your writing is the same as...

• shouting

• whispering

• talking normally

• None of the above

You are replying to an email chain with 10 people on it. Your comments is crucial for the sender only. Do you use Reply All when sending your response?

• Yes

• No

When someone is on a BCC (Blind Carbon Copy), this prevents...

• others from knowing they are on the email chain.

• others from accessing their email address.

• the person from receiving Reply All responses

• All of the above