Controlling

Controlling ensures that activities are performed as per:

• Accuracy

• Plans

• Standards

• Results

Controlling is like a postmortem of past activities to find out __________ from the standards.

• Corrective action

• Unity

• Primary function

• Deviation

A good control system helps to judge _________ of standards.

• Accuracy

• Planning

• Unity

• Command

___________ without Controlling is meaningless.

• Organising

• Staffing

• Directing

• Planning

Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of 10 salesmen. Each salesman is expected to sell atleast 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.

• It helps in judging accuracy of standards

• It ensures efficient use of resources

• It helps in improving employee motivation

• It facilitates co-ordination in action

The controlling function is performed by:

• Top level management

• Middle level management

• Lower level management

• All of the above

Deviations are said to be positive in nature when:

• Planned performance is more than the actual performance

• Actual performance is more than the planned performance

• Both planned and actual performances are same

• None of the above

The deviations between the actual performance and the planned performance are within the limits when:

• A limited corrective action is required

• No corrective action is required

• A major corrective action is required

• None of the above

Yash runs a logistic company. The tour incharges of each trip in the company are expected to submit a report to the Event Manager on completion of every trip. Identify the step in the controlling process being described in the above lines.

• Setting of standards

• Taking corrective action

• Measurement of actual performance

• Analysing the deviations

Which of the following is not an importance of controlling function?

• It restricts co-ordination in action

• It helps in judging accuracy of standards

• It ensures order and discipline

• It improves employee motivation