Effective vs Ineffective Communication

Active listening and eye contact

• Effective Communication

• Ineffective Communication

Lack of respect and empathy

• Effective Communication

• Ineffective Communication

Choosing the right form of communication (face to face, phone call, text)

• Effective Communication

• Ineffective Communication

Remaining flexible and open minded

• Effective Communication

• Ineffective Communication

Whining, complaining, or arguing

• Effective Communication

• Ineffective Communication

Clear and concise message. "Say what you mean."

• Effective Communication

• Ineffective Communication

Sending mixed messages. Verbal message does not match body language

• Effective Communication

• Ineffective Communication

"My way is the only way."

• Effective Communication

• Ineffective Communication