Intro: Ch. 4 Vocab

set of beliefs about right and wrong, good and bad

ethical norms that apply to all people across a broad spectrum of situations

application of right and wrong, good and bad, in a business setting

decision that involves a conflict of values; every potential course of action has some significant negative consequences

formal, written document that defines the ethical standards of an organization and gives employees the information they need to make ethical decisions across a range of situations

employees who report their employer’s illegal or unethical behavior to either the authorities or the media

obligation of a business to contribute to society

any groups that have a stake – or personal interest – in the performance and actions of an organization

social movement that focuses on four key consumer rights

strategy of deliberately designing products to fail in order to shorten the time between purchases