Via Trans REVIEW

What was the video about?

• Via bus

• Via Trans

Does Via Trans pick people up at the bus stops?

• yes

• no

Where does Via Trans pick up?

• At their home.

• At a bus stop.

If you have questions you can call?

• yes

• no

How can you schedule?

• Call to set up a reservation.

• Wait at the bus stop.

Can a service dog get on the Via Trans?

• Yes but they have to sit always near their person.

• No dogs allowed.

What is the time to make a reservation for next day?

• 4:45pm

• 10:00 pm

Can you travel with a friend?

• Yes but you need to let them know it's a companion who is helping you.

• Only you can ride.

If your plans change, you need to call to cancel.

• Yes

• No

What happens during a Via Trans trip?

• van will stop at the curb in front of your location.

• operators will knock on your door.

• operators will help put get in van even if in wheelchair.

• you don't need your seatbelt on.