Chapter 4: Identifying Types of Foodservice

Foodservice is the business of making and serving prepared food and drink.

• True

• False

Commercial foodservice businesses compete for ____________________.

• attention

• customers

• employees

• food

In this type of restaurant, customers order food and pick it up at a counter or a drive-thru window.

• cafeterias

• Casual dining restaurant

• Fine dining restaurant

• Fast-food restaurant

Cafeterias are common in schools and _____________________.

• Post offices

• Grocery stores

• Hospitals

• Bathrooms

Fine dining restaurants emphasize high quality service, ingredients, decor and have high _______________.

• menu prices

• Ceilings

• Chairs

• Sinks

Noncommercial food service is supported or subsidized by a host company or organization. These businesses are found in:

• basketball arenas, football stadiums, and baseball stadiums

• airports, train stations, and subways

• schools, prisons, the military, and health care facilities

• libraries, shopping centers, banks, and pharmacies

What words describe someone who is practicing ethical behavior?

• liar, corrupt, evil, disgraceful

• fair, honest, respectful, law abiding citizen

• dishonest, immorality, indecency

• angry, mean, petty, bad

One way of obtaining customer feedback is by having

• mystery shoppers

• guest comment cards

• managers speaking with guests

• all the above

Menu planning is a function in foodservice.

• True

• False

If you don't make ethical decisions, you could end up in

• love

• prison

• the basement

• the car