POP QUIZ OB - CHAPTER 7

Organizational culture includes:

• A. Organizational rituals and ceremonies

• B. Norms shared by the teams

• C. Commonly used language

• D. All of the above

Handling of crises by managers and employees reveals an organizational …………. .

• A. Society

• B. Culture

• C. Structure

• D. Environment

To change organizational culture successfully we need to:

• A. Find the most effective sub-culture and use it as an example

• B. Practice what we preach

• C. Both ‘A’ and ‘B’

• D. None of the above

Cultural________are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.

• A. Logos

• B. Symbols

• C. Both ‘A’ and ‘B’

• D. None of the above

Resistance to Cultural Change is directly depends on:

• A. Strength of the prevailing culture

• B. Magnitude of change

• C. Both ‘A’ and ‘B’

• D. None of the above

An organization’s ______________ embraces the behavior, rituals and shared meaning held by employees that distinguishes the organization from all others

• A. Culture

• B. External environment

• C. Dominant culture

• D. Ethics

Components of corporate culture includes ____________

• A. Vision and values

• B. Narrative and place

• C. Practices and people

• D. All of these

Commitment, competence and consistency are three distinct characteristics that result in ______________

• A. Values

• B. Culture building

• C. Organizational socialization

• D. Attitudes

Culture needs to be kept alive by ____________

• A. Workers

• B. Salesman

• C. Top manager

• D. Human resource managers

Characteristics of organizational culture include all but which one of the following?

• A. Sustainability policies

• B. Rulebook of do’s and don’ts for staff

• C. Common language, terminology and norms of behavior

• D. Preference for formal or informal communication