Conflict Resolution

Which of the following is something you can control?

• feeling disappointed

• disagreeing with our parents

• yelling at your best friend

• a difficult classmate

When you're angry at someone, it helps to empathize with them, and consider their feelings. What does "empathize" mean?

• understand

• talk

• disagree

• smile

Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?

• They play each game for an hour

• They don't hang out at all

• They play basketball

• They argue until one person gives in

Which of the following emotions is the worst one to express when you are trying to resolve a conflict?

• amusement

• sadness

• confusion

• rage

A mediator helps settle disputes between two parties. A mediator is similar to

• A ballplayer

• A lawyer

• A judge

• A businessperson

What's the most likely outcome of yelling at someone you disagree with?

• They see your side of things

• They want to be your friend

• They don't really care

• They get angry

Someone who must always her way is most often viewed as

• selfish

• persuasive

• stupid

• smart

You're upset with your mom for throwing away some of your old comic books. How should you tell her?

• "How could you do something so horrible?"

• "You have no right to touch my things!"

• "That was really mean and thoughtless."

• "I am upset that you threw out my comics."

If you are arguing with a classmate, who is the best person to mediate the dispute?

• you

• your best friend

• your teacher

• your classmate's brother

The library has one copy of your favorite book, and you and a classmate both want to borrow it. What should you do?

• grab the book out of your classmate's hand

• complain loudly that the classmate is being unfair

• hide the book on a hard to reach shelf

• ask the librarian to help decide who gets the book first