Be Aware - Nest Aware

As Tier 1 agent you have the ability extend Nest Gen 2 trials as an appeasement.

• False

• True

This happens when a customer removed a camera from their home/structure without canceling their Nest Aware Gen 1 subscription first.

• Yearly billing

• Migration

• Subscription Renewal

• Hanging Subscription

If a customer subscribed to Nest Aware Gen 2, what features are exclusively available in US?

• Unfamiliar Sound

• Sound detection

• Familiar Voice

• Emergency calling

If a customer subscribed to the Nest Aware Gen 1 and is having issues activating the subscription, can you tell the user to call support again if the the subscription doesn't activate within 2 hours?

• False

• True

Can you move the New Nest Aware subscription to a different camera?

• True

• False

What are the pricing for the New Nest Aware?

• $6/month per home

• $120/year per home

• $60/year per home

• $12/month per home

• $65/year per home

What tool do we use to determine the customer’s subscription type?

• Support Admin

• Admin Cases

• Speakeasy

• Cases

How much will you save if you subscribed to the Nest Aware Plus yearly subscription?

• $24/year

• $24/month

• $12/year

• $12/month

How many cameras can a customer add per Home/Structure?

• 8

• 20

• 15

• 10

If a customer subscribed to the Nest Aware plus (60 day event recording + 10 day 24/7 recording), the customer can still view the video history up until the 60th day.

• False

• True