Rights of Consumers

Right to be heard

• Seek legal remedy in court of law

• Consultation with consumers regarding policy decision.

• Select the best quality item

• None of the above

Right to safety

• Select the best quality item

• Information about relevant laws of consumer protection.

• Protection against marketing of hazardous goods

• All of the above

Right to consumer education

• Seek legal remedy in court of law

• Consultation with consumers regarding policy decision.

• Information about relevant laws of consumer protection.

• None of the above

Right to seek redressal

• Protection against marketing of hazardous goods

• Consultation with consumers regarding policy decision.

• .Information about relevant laws of consumer protection.

• Seek legal remedy in court of law

Right to choose

• Seek legal remedy in court of law

• Select the best quality item

• Consultation with consumers regarding policy decision.

• Protection against marketing of hazardous goods

There is no need for businessmen to inform their customers about the quality of products because they can judge the quality themselves.

• True

• False

Service providers are not responsible for allowing customers to seek remedies for poor quality of services supplied.

• True

• False

. Right to be heard will enable consumers to ensure due consideration of their interest at the appropriate forum.

• True

• False

The right to be heard can effectively be exercised if the consumers are unorganized

• True

• False