Visita de Inspeção
10th Grade - University
•3 Qs
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Visita de Inspeção
Quiz
•
Business
•
10th Grade - University
•
Medium
Maria Pinheiro
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3 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Qual seria o primeiro passo na gestão desta visita?
Contato com o cliente e envio de proposta inicial.
Contato com o cliente assegurando a presença do decision maker na visita.
Verificar disponibilidade de espaços e alojamento para a data do evento.
Envio de informação de visita a todos os departamentos do hotel.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Quais seriam os departamentos relevantes a receber esta informação?
Recepção, Guest Services e Housekeeping.
Recepção, Guest Services e Cozinha.
Recepção, Guest Services e Housekeeping, Cozinha e Vendas.
Recepção, Guest Services, Housekeeping, Cozinha, Vendas e Banquetes.
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Quais seriam as tipologias de quarto a visitar?
Quartos Standard.
Todas as tipologias de quarto.
Apenas Suites.
Quartos Superiores e Suites.
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