MGT 162 Chapter 5: Motivation

Whose theory was X & Y?

• Taylor

• Maslow

• McGregor

• Herzberg

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

• Self-Esteem

• Social

• Self-Actualisation

• Physiological

Which of the following is a definition of self-actualisation need?

• National minimum wage 
• Sense of belonging
• Achieving one's innermost desire
• Feeling secured

Which of the following is a motivational factor, according to Herzberg's two-factor theory? 

• Pay
• Recognition
• Relations with others
• Quality of sepervisions

_____ theory argues that behaviour is a function of its consequences.

• Reinforcement
• Goal-setting
• Expectancy
• Equity

Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?

• Self-Esteem

• Social

• Safety

• Self-Actualisation

Which of the following could be used to satisfy Maslow's Self-Esteem Needs?

• Provide employees with a free breakfast at work

• Organise a staff lunch at a restaurant every Friday

• Introduce an 'Employee of the Week' Award

• Introduce flexible working hours so staff can start their working day later

Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory? 

• A satisfier 
• A motivator 
• A hygiene factor 
• A job content factor 

_____ theory argues that behaviour is a function of its consequences.

• Reinforcement
• Goal-setting
• Expectancy
• Equity

__________ is the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.

• Perception
• Motivation
• Cooperation
• Affect