Quizizz Foundations L1 Chapter 1.4 Communication Skills

Which is not an example of body language?

• Playing with your hair

• Slouching back in your chair

• Foot tapping

• Sneezing

Which part of a written message presents the content or topics of the message?

• Conclusion

• Summary

• Introduction

• Body

Which is a quality of an effective speaker?

• Use nonverbal communication appropriate to the conversation

• Keep your voice monotone for better understanding

• Use jargon and slang to bond with the person you are speaking to

• Speak very loudly so the entire room can hear you

The process of sending and receiving information by talking, gesturing, or writing is?

• messaging

• communication

• speaking

• management

What communication obstacle involves using buzzwords?

• Clarity

• Semantics

• Assumptions

• Jargon

Which is an exercise in effective listening?

• Assisting the speaker in finishing his or her statement

• Responding emotionally to what the speaker has to say

• Looking down and never making eye contact

• Stopping what you are doing when someone is speaking to you

What part of your communication identifies the reason for the message?

• Header

• Summary

• Conclusion

• Introduction

What is one way to make writing easier?

• Be very creative in your message

• Writing once and do not second guess yourself

• Write your message while you are thinking about it

• Be brief, simple, and to the point

Which is a form of slang in the workplace?

• is there anything else I can get you?

• Hello and welcome!

• What's up, man?

• Are you finished with that?

Which email address is appropriate to use in the workplace?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]