Hotel Guests and Groups

Hotel Guests and Groups

4th - 12th Grade

20 Qs

quiz-placeholder

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Hotel Guests and Groups

Hotel Guests and Groups

Assessment

Quiz

Business

4th - 12th Grade

Practice Problem

Medium

Created by

Khadine Sterling

Used 2+ times

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20 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

The departure list provides the front office with a listing of all guests expected to depart on the day.

True

False

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

Reception need to constantly review this list to make changes and communicate these changes to other departments.

True

False

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

The departure list provides the front office with a listing of all guests expected to depart on the day.

True

False

4.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Preparing a guest account is an important part of the guest stay/guest cycle.

True

False

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Timing and accuracy are the two most important points in relation to the guest account.

True

False

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

The guest account should be ready for the guest when they are ready to pay and depart.

True

False

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

The Front Office is where you process guest arrivals and departures.

True

False

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