WC 8th Feb

What are the benefits of a company being known as ethical?

• Impact on competitiveness
• Enhances reputation
• Value added
• All of these

What is a shareholder?

• A space sharer
• A holder sharer
• Someone who shares things
• Someone who has bought shares in the company and therefore owns some of it

What is a stakeholder?

• Someone who has an interest in the company
• Someone who eats lots of meat
• Someone who stabs people with sticks
• A vampire slayer

What does CSR mean?

• Company Social Reputation
• Computer Security Regulations
• Canine Secure Reality
• Corporate Social Responsibility

What's ethics all about?

• An ethnic minority
• A person who's a bit daft
• Morally correct behaviour
• Making lots of money out of customers, bleeding them dry!

Behavior that is considered ethical in one culture may not be acceptable in another culture.

• True
• False

We must usually base our decisions on emotion, not on reason, when making ethical decisions.

• True
• False

Who needs to be satisfied with the quality of products?

• Rivals
• Suppliers
• Customers

Which of the following best describes quality?

• The service provided to a customer before, during and after purchasing.
• Products being made to a high standard to meet customer needs.
• A high level of productivity.

Which of the following is usually true about poor quality products?

• They are in demand
• They fail to meet customers expectations
• They are expensive