Hospitality and catering LO1

An employee in the industry is....

• A general helper working on an adhoc basis

• A trainee working in a hotel as well as studying

• Someone who works and has an employment contract

• A volunteer worker

An employer is defined as ...

• A seasonal worker

• Soneone who works in the industry

• An employment agency

• Someone who hires staff to work for them

Which of the following is NOT a personal attribute required for working in the industry?

• Calm and composed

• Unsociable

• A sense of humour

• Helpful and approachable

Which of the following would NOT be suitable for a head chef in a busy kitchen?

• Easily stressed

• Ability to multi-task

• Reliable

• Good communicator

A waitress in a busy restaurant would need to be:

• Friendly

• Quiet

• Introverted

• Surly

A seasonal worker is someone who...

• Works permanently in a hotel

• Works part-time shifts all year

• Works as demand arises at peak times

• Works weekends only

A worker and an employee have the same employment rights

• Yes

• No

A casual worker ...

• Does not qualify for sick pay or holiday pay

• Does not need to dress up for work

• Has a permanent contract

• Has specified regular hours

The National Minimum Wage ...

• is the minimum hourly pay

• is the maximum hourly pay

• is set by the employer

• is agreed between the employer and employee

The legislation that protects employees from working hours which are long and can be dangerous, is called ....

• The Working Hours Law

• The Working Time Law

• The Working Time Directive