SHS Quiz Review

SHS Quiz Review

Professional Development

15 Qs

quiz-placeholder

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SAMSUNG QUIZ LEAGUE (CHIRAG VICHARE'S ROYAL CHALLENGERS)

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SHS Quiz Review

SHS Quiz Review

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Kevin Carcamo

Used 5+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

SHS agreement can last for?

1 and 2 years

3 and 4 years

3 and 5 years

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following plans has profesessional 24/7 monitoring?

Smart automation and control

Secure and control

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the name of the dedicated team to handle technical support for legacy hardwire systems, assist with wired or 24 hour video requests in a system or assist customers with a remote takeover (COVID-19)?

SHS Cxss

SHS retention team

TELUS Customer Security Systems (TCSS) team

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which SmartHome Security package(s) includes a Security Starter Kit (2 Door Window sensors 1 Motion sensor)?

Secure (and Secure + video)

Smart Automation Plus

Secure (+ video) and Control + video (and Control)

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is a reason why a customer may not be eligible for Smart Thermostat device at their home.

Has a heat pump

Has radiant heat

Has a humidifier connected to the customer's existing thermostat

All of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select an example how Geo-service works

when customer wants to use the SHS app

If the customer wants to make a scene

If the customer wants to have all her outside lights turn on, turn up thermostat and open garage door when she is 1 block from her home.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: DIY self-install option is available on all SmartHome Security plans to customers in our Eastern Canada regions (if a customer meets qualification criteria).

True

False

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