Housekeeping

Housekeeping

University

10 Qs

quiz-placeholder

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Housekeeping

Housekeeping

Assessment

Quiz

Professional Development

University

Medium

Created by

Rishi Sharma

Used 110+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

If the time available for guestroom cleaning during work shift is 6 Hrs and 48 Min and each room attendant is expected to clean 17 Guestrooms per shift, the time it takes for one room attendant to clean one guest room is

18 min

24min

28min

20 min

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The following is not part of the guest room cleaning sequence

Restock amenities

Post charges to the guest folio

Dust, vacuum, and empty trash

Load the housekeeping cart with supplies

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

_________ are meant to catch any problems that may have been overlooked during cleaning.

Room inspections

Quality controls

Engineering audits

Guestroom audits

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The housekeeping and ____________ department must work together to make sure that guest rooms are properly maintained

Front Desk

Maintenance

Security

None of the above

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A ___________ supervises, trains, and inspects the performance of assigned room attendants, turndown attendants, and floor attendants, ensuring that all procedures are completed to the hotel's standards.

Floor Manager

Floor Monitor

Floor Superintendent

Floor Supervisor

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

S.O.P. stands for ________________

Service Operator Process

Standard Operating Procedure

Self Operating Procedure

All of above

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The DND cards in a maids trolley belong to

Room service supplies

Guest room supplies

Bathroom supplies

Linen supplies

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