Establish Lost and Found Facilities

Why lost and found facility is most of it Not a separate/ stand alone department

• no charge is made for lost and found services (so there is no revenue from it)

• no staff that concentrate in this kind of services

Store the found item is the one of the main activity of Lost and Found facility

• Yes

• No

This properties is not included into the facilities that offer Lost and Found Services

• Hotel

• Baby sitter

• Italian Restaurant

• Tourist attraction

"items that reported by guests/customers as having been lost – in most cases these items may have been left in a room, forgotten, or stolen", based on that statements refers to....

• Lost items

• Found items

• Mislaid items

• Abandoned Items

The Lost and Found Facilities not provided in this kind of venue...

• Motel

• Tourist Attraction

• Discoteque

• Bike Rental

The main activity of lost and found facility, except....

• Record "lost items"

• Record "Found items"

• Store found items

• Disposal the items

In hotels and other accommodation venues the Lost and Found facilities are generally incorporated within another area/department usually in.....

• Room Division

• Store Room

• Front Office Department

• Housekeeping Department

In some Hotel, for keeping the founded items Housekeeping also make a collaboration with other department for example Front Office Department in order to keep unvaluable items

• True

• False

In Housekeeping department which physical area that chosen as the store of the founded items....

• Linen Store room

• Order taker Office

• Executive Housekeeper Office

• PA Store

From these items which one is categorized as the unvaluable items....

• Camera

• Make Up and cosmetics

• Watches

• Travel Documentation