Completing a Business Message Quiz

Explain how a business message can be sent successfully electronically Formulate a business message using successful design characteristics

• highlighting

• markup language

• bulleted and numbered lists

• mail merge

Clip art

• is unprofessional and should not be used in business documents.

• is not copyrighted.

• is costly and difficult to use.

• makes it impossible to attach your document to an e-mail message.

Jim is creating an electronic document. He would like readers to be able to jump to different parts of the document without scrolling through each page. Which of the following technologies should Jim use?

• HTML language to create hyperlinks

• The technology is not yet available to make this possible.

• video conferencing

• expert programming

Using white space in a document

• is considered cheating.

• is only an option when you can't use color.

• makes your document look unappealing.

• is a design element that provides contrast.

Which is the best revision of the following sentence? Here at Delectable Collectibles (some call us DC for short), we provide customers, our favorite people in the world, with unique gifts, books, antiques, products, treasures, picture frames, art, and a whole lot more to treasure in your home for years and years to come.

• Here at Delectable Collectibles (some call us DC for short), we provide our customers with unique products that can be treasured for a lifetime.

• Here at Delectable Collectibles we provide our customers, our favorite people in the world, with unique products that can be treasured for a lifetime.

• Here at Delectable Collectibles we provide our customers with unique products that can be treasured for a lifetime.

• Here at Delectable Collectibles we provide our customers with unique gifts, books, antiques, products, treasures, picture frames, art, and a whole lot more to treasure in your home for a lifetime.

During the proofreading task of the completion stage of a business message, be sure to

• add hyperlinks to change the style of the message.

• plan the printing and distribution of the message.

• rewrite to clarify any confusing content.

• review for errors in writing, design, and layout.

Which of the following is not one of the four tasks for completion of a business message?

• distribute the message

• compose the message

• proofread the message

• revise the message

When revising your message, which of the following is not important?

• inserting clip art

• evaluating style and tone

• reviewing for readability

• evaluating content

Which of the following messages would be considered the most appropriate to send to customers?

• a message that is expensive but short and to the point

• a message that is inexpensive, short and to the point, but contains a few errors

• a message that uses a lot of flashy colors to capture the readers’ attention

• a message that is plain, inexpensive, and short and to the point

Which of the following is not one of the ways to produce a consistent looking business message?

• Use a lot of colors.

• Use design elements sparingly.

• Use consistent spacing between columns and around photos.

• Use a small number of fonts.