ISO 9001:2015 Standards Review

Which among the following are Quality Management Principles? You may select multiple answers.

• Leadership

• Customer Focus

• Safety and Security

• Process Approach

What is Clause 6 of the ISO 9001:2015?

• Performance Evaluation

• Support

• Improvement

• Planning

In the PDCA cycle, under what step does Performance Evaluation falls under?

• Plan

• Do

• Check

• Act

This refers to the physical and/or geographical site where the organization's operation take place, the products/services included in the QMS, the relevant parties and any areas which the organization have determined to be not applicable.

• Quality Policy

• Scope

• Quality Manual

• Quality Objectives

True or False. The Quality Policy must be maintained as a documented information.

• True

• False

It is planning your objectives and actions taking into consideration the potential risks involved and its possible impact to the organization.

• SWOT

• Risk-Based Thinking

• Process Approach

• Gap Analysis

What is the latest edition/version of ISO 9001 Quality Management Systems?

• 2005

• 2008

• 2015

• 2018

It is knowing your inputs, actions and intended outputs to make day-to-day operations predictable and repeatable.

• Process Approach

• Risk-Based Thinking

• Relationship Management

• Customer Focus

True or False. Customer focus is a focal point of quality management and seeks to meet customer needs and strive to exceed their expectations.

• True

• False

Conduct of Management Review is part of what clause?

• Support

• Performance Evaluation

• Planning

• Improvement