Service Class
Authored by Simplicius Simon
Life Skills, Special Education, Other
Professional Development
Used 1+ times
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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Siapakah Managing Director kita?
Teh An Ne
Azmir Jaafar
Azhar Darbi
Nana Kandar
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
berapakah jumlah condiment yang di perlukan untuk 1 set meal medium dengan nugget 20?
2 helai tisu, 2 chili packet, dan 2 sos nugget
3 helai tisu, 2 chili packet, dan 3 sos nugget
3 helai tisu, 3 chili packet, dan 3 sos nugget
4 helai tisu, 2 chili packet, dan 3 sos nugget
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Guest Recovery step?
Apakah langkah untuk mengembalikan tetamu?
SIP
Recovery , Sustain
KISS20
LAST
FATTOM
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah komplen utama pelanggan terhadap restoran kita?
Rude behavior
Missing product
Wrong product
Late service
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the last sequence for assembling order (full order item) at front counter ?
Apakah item terakhir untuk susunan produk di kaunter hadapan?
Minuman sejuk
Minuman mccafe
Fries
Pie
6.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Apakah nama panjang untuk DPS?
(a)
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa masa "fulfillment time" untuk server?
45 saat
2 - 3 minit
3 minit 30 saat
5 minit
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