OCR 9-1 Business 3.1 Role of Human Resources

The human resources department works with?

• People

• Comsumers

• Employees

• Suppliers

HRM stands for?

• Human Resources Management

• Human Resources Manager

• Human Reward Management

• Human Revenue Management

Human would carry out which of the following roles?

• Sales

• Financial management

• Recruitment

• Stock Control

Why is well motivated workforce better?

• They are more productive

• They are late to work

• They are more likely to leave

• More likely to work weekends

Why is work force planning important?

• To have the right people, in the right roles at the right time

• To maximize the wage bill

• To have more workers than needed

• To look professional

Why is it essential the HRM identifies staff training needs?

• To motivate staff and make sure they are skilled in their roles

• To increase their work load

• To increase business costs

• To improve marketing

A business can be profitable without workforce planning and HRM?

• Yes

• No

• Workers are not important

• They are just a resource

Why is staff training important for HRM to manage?

• To comply with Laws on safety

• To look smart

• To increase costs

• T increase work time

Do all businesses have to do HRM?

• Yes even small ones

• Only large ones

• Only PLCs

• Only LTDs

Which department is a business deals with employee contracts ?

• Marketing

• Finance

• Human resources

• Warehouse