Communication
Quiz
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Other
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University
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Medium
Dr Christo-Baker
Used 7+ times
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Enhance your content in a minute
10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___________ is the receiver’s response to the sender’s message that indicates understanding?
Hearing
Seeing
Encoding
Giving Feedback
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
________ is anything that interrupts or interferes with the delivery of intended communication?
Noise
Encoding
Feedback
Content
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Communication process/cycle is
Sender, receiver, message, feedback
Message, decoding, comprehension, feedback
Receiver, message, decoding, feedback
Dialogue, message, understanding and feedback
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When might you not use informal communication?
making arrangements with your friends
when meeting a new service user at work
sending a text message to your aunt
talking to your tutor about your work
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which list is not a barrier to effective communication?
Bias and stereotyping; lack of empathy
physical barriers, eg noise; inattention
individual differences; emotions
appropriate language; clear voice
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
After being berated by your manager in front of your fellow employees, you say: "I can see some of your points, but I would have preferred that you spoke to me in private." This is an example of which of the following communication styles?
Passive
Agressive
assertive
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
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