Emergency Plan Poll

What do you think is the most important action after the emergency?

• Contacting insurance company

• Contacting Occupational Health & Safety

• Contacting property restoration company

• Contacting counselling services for staff

What do you think is the most effective form of emergency communication with guests?

• Message sent on hotel PA system

• Message sent to guest hotel room phone

• Message sent to guest mobile phone

• Message displayed on hotel TV

What do you think is the best way to deal with guest confrontation when in the safe zone?

• Physically separate the guests that are having a confrontation

• Get the manager to deal with the issue

• Move surrounding guests away from the confrontation to a safer area

• Wait until they work it out

What do you think is the most important item to have in the basement safe zone?

• Blankets

• Water Bottles

• Flashlights

• First Aid Kit

What do you think is the most important issue to deal with in stage one of the tornado emergency plan?

• Call staff members scheduled to come in and tell them to stay at home

• Individually communicate safe zone plan with guests who have accessibility issues

• Ensure that the safe zone is equipped with flashlights, water and blankets for guests

In your opinion, how often should a hotel (located in Alberta) practice a tornado drill in a year?

• Annually

• Semi-annually

• Quarterly

• Monthly

In your opinion, when staff emergency call is initiated which following orders should be called in the event of an emergency?

• General Manager - Front Office Manager - Housekeeping Manager

• General Manager - Maintenance Manager - Front Office Manager

• Maintenance Manager - General Manager - Front Office Manager

• Front Office Manager - General Manager - Maintenance Manager