
day 10
Authored by Aya Medhat
Other
Professional Development
Used 7+ times

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11 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If customer suspended due to TE bill not paid and we found that customer paid it
Direct customer to technical support
Cst must visit our branch
Agent will press on adjust status on matrix
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Need informed cst Add balance 1 LE for renew package
true
false
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Can add
balance fraction Tool in cases cst change speed only
True
False
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Cst
Receive just SMS for case renewal
True
False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Cst not
receive any SMS from WE we will create ….
tt
sr
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
You can
learn cst suspend in cases not paid invoice land line from Matrix
true
false
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
You can used restart port once only in cases matrix blocked
true
false
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