Forms and formats

Forms and formats

University

10 Qs

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Forms and formats

Forms and formats

Assessment

Quiz

Professional Development

University

Practice Problem

Medium

Created by

Rishi Sharma

Used 9+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

____________ has the instructions given to the staffs of the next shift are write.

Key register

Logbook

memo book

maintenance register

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Each employee who has taken the _____________ have to sign this before taking and also sign the register after the hand over.

shift

keys

amenities

supplies

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

___________ register is used for recording all the maintenance work required in a room and public area.

allocation

key

maintenance

memo

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

_________ register contains the records of all the pending maintenance work, which the housekeeping department initiated work order.

memo

maintenance

logbook

allocation

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

A record maintained for each guest who has stayed at the hotel with a separate entry for each visit and details of pertinent preferences is called __________.

Guest history card

Guest request

Guest complaint

None of the above

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The control desk supervisor should prepare the lost and found form in _____________ .

one

Duplicate

Triplicate

none of the above

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

_________________ keep track of arrival of pre-registered guests as regards profile/VIP status, timing, pax, any special request.

Expected departure register

Expected arrival register

Guest history register

None of the above

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