The following business document has the acronym COD on it, this means:

• There is to be a cop on duty

• The customer has to make a call on delivery

• The customer has to make a call on delivery

• The customer has to pay cash on delivery

Business documents can create clear permanent records of transactions that took place. This can be termed:

• Audits

• Paper-trail

• Receipts

• Financial statements

Sent from the buyer to the sell, this document asks 'what goods are available from the potential seller?'

• Advice note

• Delivery note

• Letter of inquiry

• Confirmation note

Received from the seller, stating the price for goods and services usually after a request is made by the potential buyer.

• Advice note

• Delivery note

• Quotation

• Confirmation note

Acknowledges that the order can be completed and delivered at a certain date.

• Advice note

• Delivery note

• Quotation

• Confirmation note

May be sent when the goods have been dispatched so that the customer knows when to expect delivery

• Advice note

• Delivery note

• Quotation

• Confirmation note

Sent from a buyer to a supplier with a request for an order.

• Requisition

• Letter of Inquiry

• Invoice

• Purchase Order

An internal business document to inform various departments of the need for supplies

• Requisition

• Letter of Inquiry

• Invoice

• Purchase Order

Ms. Bruno wants to order markers from the Fable Castle Factory. Which document should be used?

• Requisition

• Letter of Inquiry

• Invoice

• Purchase Order

A special type of invoice used for advance payments when buyer and seller are unfamiliar with each other.

• Debit note

• Credit note

• Note of trust

• Pro forma Invoice

• Invoice