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Atlanticus Review pt1

Authored by Minerva Sommerville

Professional Development

Professional Development

Used 8+ times

Atlanticus Review pt1
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11 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are three ways a CCCS account can be removed from the program.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

All calls are recorded and monitored.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

B4 represents what Credit Rating

CCCS

Fraud

Bankruptcy

Attorney Handling

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Reage refers to the customer paying an amount higher than $50 to be qualified. T/F

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We should always ensure that we introduce the programs to the customers before collecting. T/F

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the process of awaiting Deceased info from a 3P, agents are able to call the party for more information. T/F

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We use what type of Approach

Standard Approach

Assumptive Approach

All of the above

None of the above

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