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Professional Development
1st - 3rd Grade
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apa kepanjangan ITIL:
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kapan ITIL 4 mulai dipublikasikan?
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mana kalimat yang paling “benar” terkait tantangan menggunakan ITSM:
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apa “key concept” dari ITIL 4:
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Untuk memastikan bahwa organisasi terus-menerus menciptakan nilai bersama dengan semua pemangku kepentingan melalui penggunaan dan pengelolaan produk dan layanan. Kalimat di atas adalah tujuan dari:
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut ini bagian dari The Service Value System:
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kegiatan organisasi berulang yang dilakukan di semua tingkatan untuk memastikan bahwa kinerja organisasi terus meningkat dalam memenuhi harapan pemangku kepentingan. Kalimat di atas definisi dari:
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