Confirmation / Modification / incorrectly loaded

Confirmation / Modification / incorrectly loaded

Professional Development

13 Qs

quiz-placeholder

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Confirmation / Modification / incorrectly loaded

Confirmation / Modification / incorrectly loaded

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Gerda Moller

Used 11+ times

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13 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Where on Booking.com can I find information about the property facilities to share with the guest?

Right above the 'House Rules' section on the property page

Under 'The fine print' section on the property page

Right above the 'Availability' section onthe property page

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Can a guest make a booking without a credit card?

true

False

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What information can be found in the confirmation email that the guest receives?

Check in / Check out time, Address of the property, Cancellation deadline, Name of the owner of the property

Deposit policy, Address of the property, Cancellation cost, The total price

Room information, Any special requests the guest made, Cancellation deadline, Review score of the property

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Where can you check the guest’s PIN code?

Only on TED and confirmation e-mail

In the guest's "my.booking.com" profile and confirmation e-mai

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When and how is the booking from the guest confirmed? select all that applies

By receiving the confirmation email

After completing the booking

None of them are correct

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What is essential for a guest to make a booking on Booking.com?

credit card

email address

phone number

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What modification can NOT be performed by the guest via the self-service tools of Booking.com?

Making a split booking

Changing the dates of their reservation

Changing the room type

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