Booking Process

If a guest booked a non-refundable deposit promotion and want to change their ship/sailing date, what is the change fee per person?

• $125

• $105

• $150

• $100

All suites, ( Grand suite and Above ) can be booked under a refundable deposit

• True

• False

When can a guest add RCTP ( Royal Caribbean Travel Protection ) to their reservation ?

• Up to Final Payment date

• It can be added at anytime

• After final payment date

Direct guest Mary is a current New York resident and is looking to purchase RCTP for her cruise reservation, her booking is before final payment date. How would you correctly assist our guest ?

• Advise Mary about RCTP benefits and prices.

• Advise Mary to contact AON directly to purchase RCTP or go to website

• Go to the gift box in GUI and add it to the booking.

Select all remark codes that should be entered on every new Non refundable booking.

• NM

• FW

• NT

• AD

• PY

What would be the total Gratuity charge for 2 guests on a 9 night cruise booked in a Grand Suite?

• $261.00

• $203.00

• $315.00

• $230.00

Madison is booked in a stateroom with her friends, she is calling 1 week prior to her cruise to pre pay gratuities for her ONLY . Are we able to add them to the reservation?

• Yes

• No

Select the categories that belong to the Oceanview Super Category.

• 4N

• 2C

• 1L

• 8N

• 1K

What stateroom type would a guest be assigned if they book an XB category?

• Neighborhood Balcony

• Spacious Oceanview

• Interior with Virtual Balcony

• None of the above

Which Royal Suite Class includes complimentary Gratuities?

• Star

• Sky

• Sea