Finishing Tips CAT

______is the mental image you have when you first meet with a person

• First impression

• Second impression

• Third impression

People are usually addressed the way they are dressed

• true
• false

When you smile, you don’t give a first good impression to anyone you are meeting for the first time

• true

• false

Speaking clearly, eloquently and confidently will give a good first impression

• true
• false

To have a good body posture, you must sit with your_____ straight

• Back

• Mouth

Sitting straight will prevent ______

• Head ache

• Back ache

• Dizziness

______ is the best way to greet someone you are meeting for the first time

• Hissing
• Handshake
• Hug

A handshake is usually offered to show a sign of disrespect

• true

• false

One of the best way to build a positive relationship is by having a ---------------- conversation

• Polite
• Boring
• Disrespectful

To ensure we have a good listening and conversational skill, we must be open to learning new things

• true
• false