Final Quiz

Final Quiz

Professional Development

25 Qs

quiz-placeholder

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Final Quiz

Final Quiz

Assessment

Quiz

Other

Professional Development

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Created by

Sahara Bano

Used 8+ times

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25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We will launch signal fluctuation complaint if a customer is in Yellow coverage area as per Konnect portal and is facing Indoor issue for last 05 days.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Please confirm charges of Smart SMS Service for Postpaid.

15+tax month

45+tax month

20+tax month

No one

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a customer is complaining about franchise staff behavior we need to forward complaint in ________.

Siebel

Efront

No one

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Postpaid Customer can gift Bundle to Prepaid Number in Bundle Gifting - Yaari Bundle

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a customer is calling from other account for restoration from block on stolen then required Level verification are ________.

Level 3 + 1 Alternate

Level 3

Level 3 + 2 Alternate

No one

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

International number can be blocked by dialing code *420#.

Yes

No

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many numbers can be add in Jazz world app

4

3

5

No one

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