Final Quiz

We will launch signal fluctuation complaint if a customer is in Yellow coverage area as per Konnect portal and is facing Indoor issue for last 05 days.

• True

• False

Please confirm charges of Smart SMS Service for Postpaid.

• 15+tax month

• 45+tax month

• 20+tax month

• No one

If a customer is complaining about franchise staff behavior we need to forward complaint in ________.

• Siebel

• Efront

• No one

Postpaid Customer can gift Bundle to Prepaid Number in Bundle Gifting - Yaari Bundle

• True

• False

If a customer is calling from other account for restoration from block on stolen then required Level verification are ________.

• Level 3 + 1 Alternate

• Level 3

• Level 3 + 2 Alternate

• No one

International number can be blocked by dialing code *420#.

• Yes

• No

How many numbers can be add in Jazz world app

• 4

• 3

• 5

• No one

Which of the following filters can be used to check usage detail in Jazz World App

• Yesterday

• 7 Days

• A & B

• No one

Transaction Charges for balance share (P2P) from Prepaid to Prepaid number.

• Rs.5.7 (with Tax)

• Rs.4.7 (with Tax)

• Rs.5.07 (with Tax)

• No one

Customer will receive Change of SIM through Jazz SIM Delivery Order Through USSD *5299# in

• 1 hour

• 1 Working Hour

• 1 Business Day

• No One