What is communication?

• Process of understanding and sharing ideas, opinions or information

• Process of applying and sharing ideas, opinions or information

• Process of knowing and sharing ideas, opinions or information

• Process of remembering and sharing ideas, opinions or information

What is the importance of communication?

• To pay less attention to the person's respond

• To understand basic communication pattern at the workplace

• To ignore non-verbal cues

• To ignore what is said by others

The following are types of communication at the workplace, EXCEPT:

• Employer-Employee

• Customer-Friend

• Colleagues

• Stakeholders

Which of the following are strategies which could be used to improve work relationships? Select 3.

• Team Building Activities

• Revealing information to get a reaction

• Regular team meetings

• Open door policy

• Gossiping behind other's back

Working as a team means listening and respecting other people's ideas.

• True

• False

What are some negative effects of workplace relationships?

• Behaving professionally and respectfully.

• Working productively and keeping your personal life separate

• Showing Favoritism and making workplace relationships you only circle of friends

• Creativity Block.

Which of the following ISN'T the professional type of workplace relationship?

• Life Friend

• Team Members

• Mentor

• Manager

Which statement best describes how you build good relationships in the workplace?

• Learning how to deal with difficult people

• Learning how to be more personable

• Taking time to get to know your colleagues and learning how to manage differences

• Working well in teams

All are benefits of positive workplace relationships EXCEPT:

• Conflict Reduction

• Productivity increase

• Staff Reduction

• Diversity

Good communication is important for building positive work relationships because: (Select 3)

• Staff have the rights to know when the next after-work social will take place

• Staff who don't know what is going on may make mistakes, or feel disenfranchised.

• Keeping staff informed is important in maintaining healthy workplace relationships

• Staff who are well informed feels empowered and are able to take over in absence of others