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KB Scavenger Hunt

Authored by Pam Vazquez

Professional Development

Professional Development

Used 18+ times

KB Scavenger Hunt
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10 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

I'm going on vacation for the weekend and I wouldn't like to receive orders during those days, can you help me?

MX | Account Settings | Reactivation Request [Tier 3]

MX | Account Settings | Temporary Deactivation Request [Tier 3]

MX | Account Settings | Store Status [Tier 3]

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

"I prepared 10 dishes as you said and the photographer never arrived! That's so unprofessional"

MX | Account Settings | Photoshoot Inquiries [Tier 3]

MX | Account Settings | Menu [Tier 3]

MX | Account Management | Activations and Onboarding Inquiries [Tier 3]

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

" I need my wife to be able to see the orders and payments in the Merchant portal, can you help me?'

MX | Merchant Portal | Insights Tab [Tier 3]

MX | Merchant Portal l Cx Feedback Tab [Tier 3]

MX | Troubleshooting | Merchant Portal Permission Issues [Tier 3]

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

"I changed the design of my logo and I want the new logo to appear on DoorDash.com"

MX | Tools | Miscellaneous / Providing Information [Tier 3]

MX | Account Settings | Logo Editor [Tier 3]

MX | Merchant Portal | Tools Overview [Tier 3]

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

"I checked yesterday's deposit and I think I'm missing some money, could you break it down for me?

MX | Banking & Payments | Account and Order Level Reimbursements [Tier 3]

MX | Banking & Payments | Request to Update Bank Account [Tier 3]

MX | Banking & Payments | Discrepancies [Tier 3]

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

"I don't like feeling pressured about the Dasher arriving, some food requires extra time to prepare!"

Update Prep Time: MX | Account Settings | Update Prep Time [Tier 3]

MX | Troubleshooting | Point of Sale [Tier 3]

MX | Account Settings | Updating Store Hours [Tier 3]

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

"I'm not happy with DoorDash at all, I checked the plans available in the Merchant Portal and I don't feel comfortable with any of them, either personalize one for my store or I want to be off the platform!"

MX | Account Management | Franchise Opt-in/Opt-out Request [Tier 3]

MX | Account Management | Permanent Deactivation Request [Tier 3]

MX | Company Inquiry | COVID-19 Financial Plan and Reactivation [Tier 3]

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