Service excellence Superstar !

Service excellence Superstar !

6th Grade

10 Qs

quiz-placeholder

Similar activities

Le code du travail français

Le code du travail français

1st - 12th Grade

10 Qs

Pre-test Training CS Excellent

Pre-test Training CS Excellent

1st Grade - University

10 Qs

Clay in the making

Clay in the making

2nd - 8th Grade

10 Qs

CART Vocabulary

CART Vocabulary

3rd - 12th Grade

15 Qs

Music Quiz

Music Quiz

3rd - 12th Grade

11 Qs

Classical Music

Classical Music

6th - 12th Grade

10 Qs

Rhythm Check

Rhythm Check

6th - 9th Grade

10 Qs

Aniyah game

Aniyah game

6th Grade

12 Qs

Service excellence Superstar !

Service excellence Superstar !

Assessment

Quiz

Specialty, Arts

6th Grade

Hard

Created by

Krzysztof Rogowski

Used 3+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Second Service in Business Class includes :

Eyeopener : Orange juice and water served from tray

Eyeopener : Orange juice and water served on tray

Eyeopener : Orange juice and water on tray - only on demand

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Premium Economy Class service includes :

Distribute trays from the trolley collected from the FWD galley.

Distribute trays from the trolley collected from the AFT galley.

Distribute trays by hand from the trolley collected from the FWD galley.

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Signature Cookie service in Economy Class includes :

warm cookies, coffee, tea, water, soft drinks on demand, BoB.

warm cookies, coffee, tea, water, BoB

warm cookies, coffee, tea, BoB.

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Economy Class In between Service includes:

Water refills every 60 minutes on night flights only.

Water refills every 30 minutes on day flights.

Water refills every 60 minutes on all flights.

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Welcome drink in Business Class includes :

Orange juice, water, Champagne.

Orange juice, water still or sparkling, Champagne, Bay Cocktail.

Orange juice, water, Champagne, Bay Cocktail.

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Retail service is offered:

in all classes from half size trolleys.

in Business Class personally.

only in Economy Class.

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Frequent Flyer status guests are personally welcomed by:

all designated cabin crew in dedicated areas.

RCM in C and E classes.

RCM in all classes.

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?