Topical Test-Communication

Two groups of people are linked by telephone.

What is this meeting called?

• teleconference

• teletext

• videoconference

• voicemail

Mrs Virji employs ten staff in her business and she wishes to discuss with them a new bonus payment scheme.

What method of communication is she most likely to use?

• e-mail

• staff meeting

• staff notice-board

• telephone

Which postal service would give compensation for a gold necklace lost in the post?

• business reply service

• letter post

• parcel post

• registered post

Which telecommunication service enables a business person to contact his office when travelling?

• cell phone

• fax

• intranet

• pager

Forcel Ltd in Pakistan urgently needs machine parts from its factory in the UK.

Which method of communication would be most suitable to place this written order?

• airmail letter

• email

• telephone

• videoconferencing

Why is communication important in the global economy?

• to advertise and promote goods nationwide

• to enable companies to contact customers worldwide

• to move goods required urgently

• to transport people over long distances

What is an advantage of telephone communication to business?

• copies of documents may be transmitted

• messages can be corrected before transmission

• other businesses may be contacted quickly

• private calls may be made by employees

Which postal service is available at a post office counter?

• applying for a loan

• obtaining a postal order

• paying sales tax

• registering a parcel

Which service allows instant access to details of the latest profits of an international company?

• air mail

• fax

• Internet

• teleconferencing

What is an example of a telecommunications service?

• business reply

• private box

• registered delivery

• voice mail