BUSM4567 WEEK11 - MEASURING RESULTS

Reasons for Government Involvement in Tourism

•Provide guideline and legal framework (Policy)

•Joint Public – Private sector effort (Planning)

•Tourism facilities and services mostly private sector for entrepreneurial activities (Development)

• True

• False

Tourism Report: give a spoken or written account of something that one has..................... or the ability to measure the economic, social, environmental impacts of tourism

• 1. observed

• 2. heard

• 3. done

• 4. investigated

• All of the answers

•Tourism Audit: is the examination or inspection of various books of accounts by........ followed by physical checking of inventory to make sure that all departments are following a documented system of recording transactions.

• 1. Manager

• 2. Owner

• 3. Governor

• 4. Auditor

Certification:

• 1.can be described as the process of assuring industry and consumers that the assessed company has met a set of minimum standards

• 2.can be described as the process of assuring industry and consumers that the assessed company has created a set of minimum standards

• 3.can be described as the process of assuring industry and consumers that the assessed company has taken reference from a set of minimum standards

Tourism accreditation: aims to enhance the image of tourism businesses and improve industry standards. Accreditation also gives consumers confidence about the legitimacy and quality of a tourism product.

• True

• False

“The Travel & Tourism Development Report is a flagship product of the........................

• 1.UNWTO

• 2.WTTC

• 3.World Economic Forum

• 4.UNESCO

The Travel & Tourism Development Report serves as a strategic benchmarking tool for .....................................to advance the future development of the T&T sector by providing unique insight into the strengths and development areas of each country/ economy to enhance industry competitiveness.

• 1. policy-makers

• 2. companies

• 3. complementary sectors

• 4. Answers 1 & 3

• 5. Answers 1,2,3

The Travel & Tourism Development Report also serves as a platform for multi stakeholder dialogue to understand and anticipate emerging ........................

• 1. trends

• 2. risks

• 3. trends & risks

• 4. opportunity

• 5. Answer 3&4

The Travel & Tourism Development Index covers the following sub-indexes

• 1.Enabling Environment

• 2.Travel & Tourism Policy and Enabling Conditions

• 3.Infrastructure, Travel and Tourism Demand Drivers

• 4. Travel and Tourism Sustainability

• 5. All of the answers

Some of the key points of Sustainable Tourism Criteria.......

• 1. Basis for certification for sustainability

• 2. Basic guidelines for destinations that wish to become more sustainable

• 3. Ensure that their standards meet a broadly accepted baseline

• 4. Offer governmental, non-governmental, and private sector programs a starting point for developing sustainable tourism requirements

• 5. All of the answers