HRTS

Which one is the only item considered a Critical Impact under the HRTS requirements if not provided?

• Vaccination requirements.

• Muster 2.0 or mandatory safety briefing onboard.

• Pre and post testing requirements.

• Covid-19 supplementary terms and conditions.

We have a guest sailing onboard of JW 16Oct21, she’s traveling with her son who’s 16 years old and fully vaccinated. Does he need to take a PCR test before arriving to Cyprus?

• True

• False

Our guests may take a PCR test for Covid-19 with another medical service provider, select the standards required:

• Must meet: ≥90% specificity, ≥80% sensitivity at viral loads above 100,000 copies/ml.

• Must meet: ≥97% specificity, ≥80% sensitivity at viral loads above 100,000 copies/ml.

• Must meet: ≥97% specificity, ≥80% sensitivity at viral loads above 200,000 copies/ml.

I’m not able to go to Eurofins for my STH sailing and I’ll arrange a PCR test on my own, will Royal Caribbean provide a refund to me? If so, how much do you give?

• We’ll add a $100 USD per person for all guests, in the form of refundable onboard credit to your onboard account.

• We’ll add a $140 USD (£100) per person (for guests 18 years and older) in the form of refundable onboard credit to your onboard account.

DG Rosario is calling today, she wants to book a sailing onboard of AN 19Sept21, can her husband board if he had his second dose of the vaccine 1 week ago?

• Yes

• No

I have a guest calling with a booking for the upcoming sailing onboard of AN 15Oct21, he only wanted to change his bed configuration. Am I supposed to advise him about the new Muster 2.0 requirement?

• No, I only have to if it’s related to the reason of the call.

• Yes, this must be advised to any HRTS sailing.

• Yes, it is applicable to all HRTS sailings from Southampton.

I’m due to sail onboard of HM 24Oct21 and we’re 2 adults traveling, due I have to register for the Antigen test at the pier?

• Yes, we’ll email you instructions on how to register 14-18 days before your cruise to take it 72 hours prior to sailing.

• No, the antigen test does not require registration, you just need to request it at the pier.

• Yes, we’ll email you instructions on how to register 14-18 days before your cruise.

How can I present the proof of being fully vaccinated?

• By using the TrustOne app certificate

• By using the NHS app or by obtaining a vaccination certificate from the NHS or letter.

• By using the Royal Caribbean app or by obtaining a vaccination certificate from the NHS.

Select the benefits of the Royal Caribbean app.

• Complete the online check in, health questionnaire 24 hours prior to sailing date and select my appointment time at the pier

• Pre-purchase drinks packages 12 months ahead.

We’re sailing onboard of AN 15Oct21, are we still able to serve ourselves at the Windjammer?

• Yes, as long as you’re wearing a mask and taking care of your distance.

• No, you’ll now be served by the crew members.

• No, the Windjammer will be closed for all HRTS sailings.