Team Registration ( September Quiz 1st Part )

Rider called us and complained that he has not been getting paid for the last 1months. CRM checked and found that his bkash number is not active anymore. So the rider gave him another bkash number. With all verification, CRM Updated his bkash number accordingly. Which Disposition COde should be used for this call?

Kashem wanted to Register as a bike rider, so he submitted all his documents through the sales team. CRM when verifying all his documents he found out that the Driver did not give his SMART DL so he could not complete the registration. He informed accordingly to the rider and the rider said he will contact again later with DL. After 2days CRM Called the rider again but the rider said that he sold his bike and does not want to register with us anymore. Which disposition code should be used for this call?

CRM called a passenger to survey his current ride experience but the Passenger was in an office meeting so he could not collect all the required information from the call. Which Disposition code should be used for this call?

Which Disposition code is for the Registration verification call?

When do we use the “App-Q “ Disposition code?