How did Amazon start?

• Store similar to Wal-Mart

• Online bookstore

• Family run grocery store

• Technology company

Amazon recognized that one of the biggest challenges to e-commerce is ________.

• for the business to make a profit

• for customers to have a wide selection

• for customers to get the product instantly

• to find enough workers

Amazon has always invested in delivering the best _________________ possible.

• customer service

• packages

• products

• employee wages

Amazon decided that the best way to get packages to their customers quickly was to rent warehouses from other companies, which also cut their costs.

• True

• False

The two facility types that are most critical to the Amazon inventory management are the ______________ and the _____________.

• fulfillment centers, delivery stations

• fulfillment centers, sortation centers

• delivery stations, prime now hubs

• prime now hubs, sortation centers

Most warehouses sort inventory by type or by sku numbers. Amazon doesn't do this. When goods come into a fulfillment center, associates place them _______________.

• in an automated sorting device

• inside the nearest delivery truck

• on top of the highest stack

• wherever there's space

Some Amazon facilities use robots to pick up packages and take them where they need to go.

• True

• False

Amazon's logistics and inventory management methods are the same as the traditional methods that have been used by most businesses for a long time.

• True

• False

The Amazon system for time-sensitive items, like groceries, relies on _________ that are typically delivered within 2 hours of the purchase.

• delivery stations

• prime now hubs

• crossdeck centers

• fulfillment centers

Instead of having to walk across the facility to a designated area where specific types of products are stored, amazon associates use the stored location of the product to find the product they are looking for along their _____________ .

• exit path

• picking path

• delivery route

• sorting method