Trivia for You letter-writers

Choose TWO of these following opening that are appropriate for opening an order letter:

• I have enclosed Purchase Order A-342 for 50.000 hard drives

• To confirm our telephone conversation, I am sending Purchase Order 85-3425 for the following items

• Could you send me some chip sets, please?

After an opening, there should be a "focus message" in your order letter. Choose two appropriate focus messages from the following options:

• We would appreciate receiving the items as soon as possible, but no later than April 15

• Are these items in stock?

• This item should be shipped to arrive no later than March 15

Before a closing, an order letter might need an "action" message. Choose two of the following options that are considered "action" messages:

• Let us know how much we owe

• As we agreed, your invoice will be paid 30 days after delivery of the chips and the drives

• Your invoice will be processed upon receipt of your components

Which two messages are appropriate for closing an order letter:

• we look forward to continued good relations with Component Outsource Ltd.

• we appreciate your cooperation in filing our order

• You are not the only supplier, so do a good job for us

I am sending a purchase order along _______ the completed credit reference form.

• of

• for

• on

• with

Our order _____ 50.000 drives, model number AB-3, is enclosed.

• of

• for

• on

• with

We are canceling our order _____ June 3

• of

• for

• on

• with

As we discussed ______ the phone this morning, I am sending a purchase order for 1000 chip sets.

• of

• for

• on

• with

A number of grammar points are crucial in writing an order letter, such as present perfect tense, past tense, future tense. Which of the following is future tense?

• I sent an email to your supervisor regarding my purchase

• I have sent an email to your supervisor regarding my purchase

• I am sending an email to your supervisor after I finish wrapping up my purchase order

Active or passive sentences also play a role in writing a letter. Which TWO of the following are passive sentences?

• I have been on agreement with your boss that I will get a discount

• The discount I will get has been agreed by your boss

• The agreement between us is definitely approved

• Anyone who will be approving this agreement is a great help