Introduction to Sales in Freight Forwarding (2)

Introduction to Sales in Freight Forwarding (2)

Professional Development

10 Qs

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Introduction to Sales in Freight Forwarding (2)

Introduction to Sales in Freight Forwarding (2)

Assessment

Quiz

Professional Development, Business

Professional Development

Practice Problem

Easy

Created by

Luke Robert

Used 5+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When qualifying a customer as part of Hellmann's Ideal Customer Profile, which of these factors would NOT be a Red Flag for Hellmann?

A Solvent customer

GST 30 days Outlay Requirement of USD $100,000/month

'Dirty Cargo' such as palm oil, scrap metal, scrap paper

Credit Terms of 180 days

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As a sales professional, which of this is your most valuable resource?

Gold

Time

Luck

Good looks

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A solution-selling approach works well with transactional clients. True or False?

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a client asks a question that we do not know the answer to, what is the best way to handle this?

Smoke the client, it's more important to appear knowledgeable and confident to the client so they know they are speaking to a professional.

Tell the client that you do not know the answer and leave it at that.

Tell the client that you are unsure but will check with your team and revert to them with an answer.

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Bob, a HWL KAM, meets with a big MNC company and during the meeting, the Director of Procurement asks Bob to commit to transit times, being an importer of record (IOR) at destination and a special request to pay off a customs broker at destination. Which of these things can Bob commit to?

Commitment and Guarantee of Transit Times

Import Licensing at destination

Special request to pay off customs broker at destination

None of the above. Bob needs to go back to product before making any promises.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is a factor for winning opportunities?

Failure of Client’s KYC metrics (Financial, Reputation, Sanctions) from HWL's perspective

Client's lack of confidence in our solution

High speed of response from HWL to client

Slow speed of response from HWL to client

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An SOP should be done for every client onboarded, big or small. True or False?

True

False

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