Which one of the following is NOT an information which a business will find out using social media?

SMM Unit 6 Recap

Quiz
•
Stacia Chua
•
Business
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Professional Development
•
3 plays
•
Hard
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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
how engaged customers are with the brand
how much the customers are earning per month
how much the customers love the brand
how many customers purchased the most expensive product from the brand
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which one of the following is a KEY benefit of customer engagement?
Find out who are the influencers who love the brand
To increase the number of compliments
Making the customer feel good
Saves time and money on communications
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How does a company ensure that its brand or product show up in the feed?
Using hashtags
Have enough followers
Have a lot of likes
Get followers to share
4.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Which of the following is a benefit in using social media intelligence?
It stops visitors from posting negative comments
It allows better identification of product popularity
It helps the company to know who are the top spenders
It uses information to drive the different stages of their marketing strategy
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which one of the following is NOT a reason why company uses Social Media Marketing?
To build brand awareness
To build brand culture
To build brand loyalty
To build employee ability to use social media platforms
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What are the benefits of having a good online reputation?
It creates loyal supporters
It impacts sales and profit for the long run
It increases consumer spending for the company
It encourages more time spent on social media platforms
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
In order to understand our competitors strategies, we have to
purchase our competitors' products
track our competitors events
post negative comments on competitor's social media
pretend to be a customer of our competitor
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