PHS - Ch. 3 Vocabulary Quiz Review

the procedure for submitting costs for medical services so that payment can be collected or denial can be determined

• claims process

• Explanation of Benefits (EOB)

• medical documentation

• health literacy

a detailed account of each claim processed by an insurance plan, which is sent to the patient as notification of claim payment or denial

• explanation of benefits (EOB)

• Copay

• statistics

• medical record

written reports of observable, measurable, and reproducible findings from examinations, supporting laboratory or diagnostic tests, and assessments of a patient

• medical documentation

• electronic health records (EHR)

• health literacy

• explanation of benefits (EOB)

nonverbal communication that occurs through conscious or unconscious gestures and movements

• body language

• etiquette

• health literacy

• triage

a person’s ability to obtain and understand health-related information and make informed decisions using that information

• health literacy

• body language

• etiquette

• professionalism

an out-of-pocket fee paid by a person with health insurance at the time a covered service, such as an office visit or a prescription, is received

• copay

• deductible

• claims process

• medical record

an evaluation process in which a group of patients is sorted according to the urgency of their need for care

• triage

• claims process

• statistics

• explanation of benefits (EOB)

the act of sharing a message, thought, or idea so that it is accurately received and understood

• communication

• health literacy

• body language

a machine used to transmit pictures or written documents using the public telephone network

• facsimile machine

• Electronic Health Record (EHR)

• mechanical machine

term for the science that includes the collection, organization, and interpretation of numerical data

• statistics

• data

• electronic health record (EHR)

• etiquette