Factors Affecting the Success of Hospitality Businesses

What is meant by the term gross profit?

• The amount of money that the business spends to furnish the restaurant.

• The difference between how much the costs are and how much the item is sold for.

• The cost of electricity and other bills.

• The amount of money in the till at the end of a day.

Which of these will have a direct impact on the amount of profit made by a business?

• The amount of wasted food and ingredients.

• The colour of the tablecloths.

• The qualifications of the chef.

• The amount of recycling of packaging that is done.

Which of the following is not one of the 6Rs?

• Reduce

• Remove

• Reuse

• Recycle

Which of the following does not explain why sustainable food production is not a factor for success in a hospitality business?

• Customers are attracted to businesses which try to help reduce their environmental impact.

• There is a trend currently for eating more plant based foods.

• Businesses can be given awards for being sustainable which provides good publicity.

• Having different coloured bins looks colourful.

Having a different and new product is always a factor which will make a business successful?

• True

• False

Which of the following is an exxample of a current trend in hospitality?

• More vegan and plant based options on menus.

• More chocolate dishes on menus.

• Using blue plates.

• All food being served cold.

A hospitality business is more likely to be successfull if..

• The costs of running the business are greater than the sales.

• The value of sales is equal to the costs.

• The costs are lower than the value of sales.

• Sales are lower than staff wages.

Which of these could be a reason that social media affects the success of a business?

• The chef has 300 friends on his personal Facebook account.

• The Instagram account for the restaurant has 200 000 followers.

• The restaurant manager follows Kim Kardashian on Twitter.

• The waiter doesn't have a smart phone.

Free WiFi could be a factor which affects the success of a hospitality business?

• True

• False

Why is market research important before opening a new restaurant?

• It takes longer to get the business open.

• It's always nice to have a chat to someone.

• It is important to understand what potential customers will want before opening.

• The graphs will look nice on a presentation.